Context HelpShould you get lost within our web hosting Control Panel, the very first thing you should do is press the Help button, which you can find on each and every page. A popup will appear. It offers detailed information about the operations that you can carry out on the given page. Each pop-up menu opens on the very same page so that you can quickly return to your work.
Video TutorialsAlso within your control panel there is a collection of how-to video clips illustrating how to work with our web hosting Control Panel. They have been created for those of you who want to see how things are done instead of reading articles. These features are some of the many ways to help you find your way around our web hosting Control Panel.
F.A.Q.If you cannot find the solution you are searching for, take a look at our extensive FAQ section, this includes questions asked by other customers and offers practical solutions. We regulary update our FAQ section with new articles as new innovations and new additions are added to our hosting platform.
Ticketing SystemIf you still cannot find the answer you are looking for in the FAQ database either, you can contact our excellent team of customer service technicians available 24/7/365 who are ready to assist you with any question. Each support ticket you submit will be answered within approximately one hour (our average support ticket response time is only 20 mins), so you will not have to wait too long to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 144909
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com